Cybersecurity and Compliance

Greg Sawyers, Product Compliance Officer, discusses how cybersecurity is not just the IT department’s responsibility.

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GDPR and US Institutions

Greg Sawyers, Product Compliance Officer, discusses the GDPR and how it can affect US organizations.

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Complaint Management... Yes, No, Maybe

Greg Sawyers, Product Compliance Officer, discusses how the CFPB website shows that there have been over 1.1 million complaints submitted since November 30, 2011.

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Complaint Management Triage

The CFPB and NCUA have exacerbated the issue by placing a lot of emphasis on complaints. As you all know, both regulatory agencies have even developed systems to submit complaints. Financial

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