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Lifecycle Management Suite

Manage every phase of the account lifecycle with the most advanced, browser-based relationship management platform available in North America.


Issues faced

In light of rapid digitization, financial institutions are increasingly aware that technology investment is critical to developing new sources of competitive advantage. Providing account holders with the best experience while still maintaining efficient operations is the only way to compete. This means financial institutions must differentiate themselves by simultaneously leveraging data to offer consumers the most applicable products, making access to these products more readily attainable and most importantly providing excellent service throughout the entire process. 

What’s included

At its foundation, the Lifecycle Management Suite provides common services such as dashboards, views, reports, workflows, business rules and security that are packaged with business-specific functionality to create solutions for origination, service, collection, recovery and profitability. These modules can stand separately or be deployed in a single platform (working together) to maximize the potential value. Additionally, connectors are available for each module to deliver best-of-breed, third-party integrated services.

Account Origination

Streamline the application process with powerful decisioning and multi-channel capabilities.

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Loan Origination

Deliver instant automated decisions to applicants from any channel for direct and indirect lending.

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Service

A standardized request management system to dramatically improve performance.

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Recovery

Charge-off, collect on and outsource accounts using functionality for workflow through to reporting.

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Collection

Industry's leading solution for reducing delinquency & increasing collections on charged-off loans.

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Profitability

Behavior-based cost development and profitability measurement on account-level behavior.

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