For Schroders, quality of client service is everything: the 200-year-old financial institution places a premium on understanding investor needs and delivering tailored offerings to ensure they make the most of their assets. Delivering this requires ongoing evolution to optimize operational efficiency. After identifying areas for improvement, Schroders deployed Temenos core banking solutions to support a move to a Shared Services model, helping to cut costs by a third, simplify its IT landscape by 63%, build customized services, and improve service quality—with statements delivered a week earlier than before.
“Temenos for us is an important product. IT is basically the core banking product we have in place. We like the flexibility it gives us to invest where we think we could add value from our end.”Marc Wohlgensinger, Head IT