For Schroders, quality of client service is everything: the 200-year-old financial institution places a premium on understanding investor needs and delivering tailored offerings to ensure they make the most of their assets. Delivering this requires ongoing evolution to optimize operational efficiency. After identifying areas for improvement, Schroders deployed Temenos core banking solutions to support a move to a Shared Services model, helping to cut costs by a third, simplify its IT landscape by 63%, build customized services, and improve service quality—with statements delivered a week earlier than before.
In 2020 Schroders Wealth Management in Switzerland decided to deploy Temenos Wealth Front Office on Temenos Transact core to automate and enhance its advisory business. Schroders Wealth Management will deploy the state-of-the-art portfolio management system on its existing Temenos Transact core banking platform to provide intuitive and powerful capabilities for relationship managers, advisers and portfolio managers. Supported by Temenos, Schroders Wealth Management looks after £65.7 billion of assets for its clients worldwide, from offices in the UK, Channel Islands, Switzerland, Singapore and Hong Kong.
“Temenos for us is an important product. IT is basically the core banking product we have in place. We like the flexibility it gives us to invest where we think we could add value from our end.”Marc Wohlgensinger, Head IT
With Temenos Wealth Front Office, Schroders Wealth Management benefits from standardized advisory processes. The solution includes dashboards for relationship managers and portfolio managers, client and investment profiling, investment proposal process, advanced order generation, comprehensive pre- and post-trade compliance checks, flexible benchmarking and performance reporting. It also provides a broad range of portfolio modelling and rebalancing tools, covering a wide range of assets, in a user-friendly and highly intuitive user experience.
“We chose Temenos Wealth Front Office following a selection process to support our advisory business in Switzerland. The software handles all the complex processes and stringent regulations involved in advisory portfolio management, allowing our relationship managers to focus on the needs of our clients. It also provides the flexibility and efficiency we need in discretionary portfolio management.”