Customers often need assistance when completing complex transactions such as a loan application or government license application. Web chat is a convenient and unobtrusive way of providing support. Avoka has integrated with leading web chat providers, such as LivePerson, to streamline the provision of in-context assistance to help customers complete your application. LivePerson transforms customer care from voice calls to mobile messaging. Our product, LiveEngage®, lets you message consumers through the channel of their choice. Whether on your website, app, or mobile web, engagements can be set up anywhere and customized however you want. Consumers can contact you or, more importantly, continue a conversation with you — starting off wherever it’s most convenient for them.