Software Group Digital Field Application

Offer differentiated financial services at the customer’s doorstep

Acquire customers and provide services anywhere with mobile customer onboarding, account opening, loan origination, savings, transactions and more.

DFA digitalizes historically costly and lengthy field operations, improving dramatically productivity, loan turnaround time, and customer convenience.

Provides intuitive mobile apps for field officers and centralized management for the back office, seamlessly integrated with any core banking system.

Digital Onboarding, Origination & More

Transform customer onboarding and loan origination into a 5-minute experience which can be done from anywhere, even with low or no connectivity. Offer value-adding services, such as group collection sheets, savings, surveys, etc. Decrease fraud through secure authentication (bio, eSignature, OTP).

Faster Time to Approval. No Manual Handoffs.

Reduce paper through smarter data entry, accurate capture of documents and ID cards, and real-time credit bureau checks. Streamline end-to-end loan processing to significantly improve average TAT.

Credit Scoring & Advanced Analytics

Make smarter data-driven decisions. Identify opportunities through analytics. Automate loan renewal, provide instant top-up loans, nano-loans, and more. Lower delinquency risk from the start.

Task & Performance Management

Organize work, monitor and improve team performance with fully customizable task management. Give your teams and individual officers the right tasks at the right moment. Improve communication between the field and the back office.

Configurable Forms and Workflows

Customize your own or use out-of-the box loan origination and approval workflows. Thanks to digitization, the loan approval process starts right after digital data capture in the field.

Built on a Mature, Future-proof Platform

DFA is so much more than just an app – it fully digitalizes both field and back office processes. Easily integrates with your core banking, legacy systems and third-party provider services.